El acceso al sitio y el uso de los servicios de Soluax.ai están sujetos a la aceptación obligatoria de los documentos siguientes. Al crear una cuenta o iniciar sesión, acepta sin reservas los Términos y Condiciones, la Política de Privacidad y la Política de Cookies.

Cookie Policy

Version 1.1 – Last update: 12 de marzo de 2026

1. PREAMBLE

This Cookie Policy aims to inform users of the website https://soluax.ai (hereinafter the "Site") about the use of cookies and other trackers, in accordance with the General Data Protection Regulation (GDPR) and CNIL recommendations.

2. WHAT IS A COOKIE?

A cookie is a small text file deposited on the user's device (computer, tablet, smartphone) when visiting a website.

Cookies allow in particular to recognize a user, remember their preferences and improve the browsing experience.

3. TYPES OF COOKIES USED

The Site may use the following categories of cookies:

a) Strictly necessary cookies

These cookies are essential for the operation of the Site and access to Services (authentication, security, session management). They cannot be disabled.

b) Audience measurement cookies

These cookies allow measuring audience, analyzing Site traffic and improving its performance.

c) Functional cookies

These cookies allow remembering user choices (language, preferences, settings).

d) Third-party cookies

Cookies may be deposited by third-party services integrated into the Site (payment tools, hosting, analytics services).

3 bis. USE OF GOOGLE TAG MANAGER (GTM)

The Site uses Google Tag Manager (GTM) to load and manage tags (e.g. analytics, advertising). GTM itself may set a technical cookie necessary for its operation. The other tags (audience measurement, advertising) are loaded or triggered only in accordance with the user's consent collected via the cookie banner (Consent Mode v2). The user can refuse non-essential cookies or configure their choices at any time via the banner or the link in the footer.

4. LEGAL BASIS

  • Strictly necessary cookies are deposited on the basis of Soluax.ai's legitimate interest.
  • Other cookies are deposited only after obtaining user consent.

5. CONSENT

On first visit to the Site, an information banner informs the user about the use of cookies and allows them to:

  • accept cookies,
  • refuse non-essential cookies,
  • configure their choices.

Consent can be withdrawn at any time.

6. RETENTION PERIOD

Cookies are retained for a maximum period of thirteen (13) months from their deposit on the user's device.

The choice expressed by the user regarding cookies is retained for a maximum period of six (6) months.

7. COOKIE MANAGEMENT

The user can manage, disable or delete cookies at any time:

  • via their browser settings,
  • via the cookie management tool available on the Site, if applicable.

Disabling certain cookies may result in a degradation of the user experience.

8. PERSONAL DATA

Data collected via cookies may constitute personal data.

Their processing is detailed in the Privacy Policy accessible on the Site.

9. LIST OF COOKIES USED

The following list details the main cookies used on the Site. It may be updated when new tags or services are integrated (e.g. via GTM).

Cookie namePurposeDurationCategory
soluax_cookie_consentStores the user's cookie consent choices (necessary, performance, targeting, functional).6 monthsStrictly necessary
_gaGoogle Analytics 4 – distinguishes users. Placed only if the user has accepted analytics/performance cookies.2 yearsAudience measurement
_ga_*Google Analytics 4 – persistence of session state. Placed only with consent.2 yearsAudience measurement
_gidGoogle Analytics – distinguishes users. Placed only with consent.24 hoursAudience measurement
_gat, _gat_*Google Analytics – throttling of request rate. Placed only with consent.1 minuteAudience measurement
Session / auth cookiesAuthentication and session management (e.g. Supabase, Clerk). Essential for logged-in users.Session or as defined by the providerStrictly necessary

Additional cookies may be set by third-party tags loaded via Google Tag Manager (GTM) after consent (e.g. advertising). Check your GTM container and tag documentation for an exhaustive list.

10. POLICY MODIFICATION

Soluax.ai reserves the right to modify this Cookie Policy at any time. When the list of cookies (section 9) or the use of GTM changes, this page will be updated and the last update date at the top will be revised.

The applicable version is the one published on the Site on the date of consultation.